Refund Policy — LoA
Last updated: April 22, 2026
Overview
LoA sells only digital subscriptions and software; we do not sell physical goods. This Refund Policy explains our approach to refunds, cancellations, and billing disputes.
Subscription Billing
LoA may offer premium or paid features. Purchases are processed through Stripe (web) or Google Play Billing (Android). Subscriptions automatically renew at the start of each billing period (monthly or yearly) unless canceled before the renewal date.
Cancellation
You may cancel your subscription at any time. Cancellation stops future billing and keeps your premium access active through the end of the current billing period. If you do not cancel before a free trial ends, the paid subscription will begin automatically and the same refund terms below will apply.
- Web: Cancel from your account settings or the RevenueCat customer portal.
- Mobile (Android): Cancel from your Google Play subscription settings.
- Mobile (iOS): Cancel from your App Store subscription settings.
Refunds
We do not provide refunds for subscription fees already paid, including unused portions of a billing period, except where required by applicable law or where provided by the applicable platform (such as Google Play or Apple App Store refund policies). Laws that may apply in certain jurisdictions include the EU/UK 14-day cooling-off right for digital services (which may be waived if you explicitly agree to immediate performance) and Japan's Act on Specified Commercial Transactions.
If you purchased through a mobile app store, you may also request a refund directly from the platform:
If you believe you have a right to a refund under applicable law, please contact us through the contact page with your account email address and transaction details. We will review your request and respond within five business days.
Billing Disputes
If you notice an incorrect or unauthorized charge, please first contact us through the contact page. If we cannot resolve the issue, you may follow the dispute process of your payment provider (RevenueCat, Google Play, or Apple). Chargebacks and payment disputes may result in account suspension until resolved.
Contact Us
If you have any questions about this Refund Policy, please contact us through the contact page.